Your digital waiter in the hotel

More comfort. Better service. Higher turnover.

Perfect service - anytime & anywhere in the hotel

Whether in the restaurant, by the pool or in the room – guests expect first-class service, quick orders and convenient payment options. With servier.bar, hotels optimize their gastronomy and increase sales – efficiently, digitally and independently of staff.

Complex service requirements
Complex service requirements
Hotels offer restaurant, room service and leisure facilities in large areas – conventional ordering processes are often slow and inefficient.
Staff shortage & scattered locations
Staff shortage & scattered locations
Long waiting times and limited service times are caused by staff shortages – especially in remote hotel areas such as the spa, pool or rooftop bar.
Rising guest expectations
Rising guest expectations
Modern guests expect digital, intuitive ordering options – available at any time, multilingual and perfectly tailored to their needs.

The desired scenario

For hotel managers
Efficient operation despite staff shortages – with a consistently high level of service, regardless of capacity utilization or the guest’s location. Increased sales thanks to digital ordering channels and intuitive upselling options.
For guests
Fast, convenient ordering and payment – whether from your room, the pool or the bar. Flexibility and convenience without having to compromise on personal service.

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Customized integrations into your POS system

We enable seamless checkout integration for order processing as you know it. All changes in the cash register are applied in real time and all orders flow directly into your cash register, receipt printer and the ordermans of the waiters.

and many more…

The solution

Relief through self-ordering

Digital orders via QR code & kiosk
Whether in the room, by the pool or in the lobby – guests simply order via smartphone or kiosk without having to rely on staff.
Multilingual & visual menu navigation
Menus with pictures and multilingual options make ordering easier and increase the average order value.
Flexible ordering for all hotel areas
From room service to the hotel bar – order at any time, without waiting times.
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Real added value

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For hotel managers

Higher sales potential Efficient ordering processes and smart upsells increase sales per guest.
Optimized personnel costs: Reduced personnel requirements with accelerated service times without loss of quality

For guests

Convenience & flexibility: Fast ordering and payment, at any time in your preferred language.
More time for your stay: No queuing, no waiting - more time for your hotel stay.

Why <b>servier.bar</b>

Optimized for all hotel areas
servier.bar seamlessly covers room service, outdoor areas and classic gastronomy concepts
Seamless integration into 60+ POS systems
Perfect integration for hotel chains and individual hotels.
International, individual & intuitive
Language support and simple operation increase acceptance and use. Customizable to the hotel’s brand aesthetic, including promotional materials for maximum visibility.
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``servier.bar is a real added value for the classic gastronomy business as well as for hotels, in our case in the SPA and in room service, especially with the current staff situation. It also enables us to offer a more extensive and varied range of products, particularly via room service.
- Oliver Schreiber
Hotel Schliffkopf
``servier.bar is a real added value for the classic gastronomy business as well as for hotels, in our case in the SPA and in room service, especially with the current staff situation. It also enables us to offer a more extensive and varied range of products, particularly via room service.
The positive experience at the first location convinced us to roll out servier.bar to other locations. The reliable technology, first-class support and flexible deployment options make the solution a real benefit for aja.
Niklas Griffin
Brand Operations Manager aja
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Jetzt mitmachen!
10-14 March 2023

We are at the Internorga fair

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The leading international trade fair is finally back. The entire out-of-home market was able to enjoy a long-awaited new start. Finally with all senses again.