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Guests at the fireplace bar of an aja resort
All success storiesHotel & resort · Self-ordering

aja Resort: more revenue at the pool – even with less service.

aja complements its service with digital ordering, seamlessly connected to the Matrix POS – and is rolling servier.bar out to further resorts after the first site.

  • Matrix POS
  • Pool area
  • Rollout to further sites
  • Customeraja Resort und Hotel GmbH
  • IndustryHotel & resort
  • SolutionSelf-ordering
  • POSMatrix

The story.

01Starting point

Fluctuating guest numbers

Guest numbers and staffing vary – the service level should still stay high at all times.

02Solution

Digital ordering, seamlessly integrated

Guests order digitally, orders flow straight into the Matrix POS.

03Result

Extra revenue and rollout

Especially at the pool, extra revenue is generated – even with less service presence. More sites follow the first.

“A real win for aja.”

The seamless integration with our Matrix POS and the digital ordering function let us keep the service level high at all times – even with fluctuating guest numbers or varying staffing. Especially in the pool area, this generates additional revenue.

The positive experience at the first site convinced us to roll servier.bar out to further locations. The reliable technology, first-class support and flexible use cases make the solution a real win for aja.

Niklas GriffinBrand Operations Manager, aja Resort und Hotel GmbH Quote translated from German.

Quotes translated from German.

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