{"id":15630,"date":"2025-10-28T12:01:57","date_gmt":"2025-10-28T11:01:57","guid":{"rendered":"https:\/\/servier.bar\/customer-success-manager\/"},"modified":"2025-10-28T12:08:09","modified_gmt":"2025-10-28T11:08:09","slug":"customer-success-manager","status":"publish","type":"page","link":"https:\/\/servier.bar\/en\/customer-success-manager\/","title":{"rendered":"Customer Success Manager"},"content":{"rendered":"
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Customer Success Manager<\/h1><\/div><\/div>

Full-time | Immediately | In Ulm<\/span><\/p><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” b_custom_height=”500px” css=”.vc_custom_1589068464029{background-color: #ffffff !important;}”][vc_row full_width=”stretch_row” pix_particles_check=”” css=”.vc_custom_1748246137322{padding-top: 0px !important;}”][vc_column]

Ulm, Germany<\/span><\/span><\/span><\/div>
Customer Success Manager<\/h5>
m\/f\/d<\/div><\/div><\/div>
Job offer<\/span><\/a><\/div>
Apply now!<\/span><\/a><\/div><\/div><\/div><\/div>
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We are revolutionizing how gastronomy works – digital, efficient and hospitable<\/b><\/span>.<\/p>\r\n

With <\/span>servier.bar<\/b>the leading self-ordering solution in the DACH region, we help restaurants <\/span>more sales, perfect processes and inspire guests<\/b>.<\/span><\/p>\r\n

If you love good food, understand technology and are passionate about it, making restaurateurs more successful than ever before<\/b><\/span> – then you’ve come to the right place.<\/p>\r\n \r\n

\ud83c\udf7d\ufe0f Your mission<\/b><\/h3>\r\n

You will accompany new customers from contract handover to go-live, coordinate system setups, app designs, and training, and carry out tests and performance reviews.<\/p>\r\n

You are the first point of contact for questions, analyze usage and performance, and derive proactive improvements.<\/p>\r\n

With your flair for processes and gastronomy, you ensure that every restaurant uses servier.bar successfully\u2014from day one to contract renewal.<\/p>\r\n\r\n

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\ud83d\udca1 What you bring to the table<\/b><\/h3>\r\n
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    Experience in customer success, account management, or project management, ideally in the SaaS or hospitality sector<\/p>\r\n<\/li>\r\n \t

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    Understanding of POS systems and digital processes in restaurants<\/p>\r\n<\/li>\r\n \t

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    Structure, organization, and a hands-on approach \u2013 you think in terms of processes and solutions<\/p>\r\n<\/li>\r\n \t

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    Strong communication skills, personal responsibility, and a genuine interest in improving things<\/p>\r\n<\/li>\r\n \t

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    Fluent German and solid English skills<\/b><\/p>\r\n<\/li>\r\n<\/ul>\r\n

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    \ud83c\udf1f What you can expect from us<\/b><\/h3>\r\n
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      Top hardware<\/b><\/span> of your choice<\/p>\r\n<\/li>\r\n \t

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      Flexible working hours<\/b><\/span> & independent work<\/p>\r\n<\/li>\r\n \t

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      Team events & international offsites<\/b><\/p>\r\n<\/li>\r\n \t

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      Further training & personal development opportunities<\/b><\/p>\r\n<\/li>\r\n \t

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      JobRad leasing<\/b><\/p>\r\n<\/li>\r\n \t

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      A motivated team that really understands gastronomy<\/p>\r\n<\/li>\r\n<\/ul>\r\n[\/vc_column_text]

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